After numerous complaints that the machines were always empty, the Light the World donation managers look elsewhere to keep their machine shelves stocked.
Earthquake-sized waves rocked through the LDS-Christmas-donation-supply-chain-management-regulation community when it was announced that Light the World officials had parted ways with their current supply partner – The BYU Vending Machine Group. They had initially worked together as it was convenient to coordinate with a group that was so close to church headquarters, but after countless complaints they have severed that agreement after a single Christmas season together.
We were able to track down and speak with the head of BYU Vending Machines, Nev Uhrfull, and got this response when asked about their work for the Light the World machines.
“We, uh, tried our best. I think. Y’know, with covid supply issues it really, um, made it hard to keep the BYU food court stocked. Wait that’s what you asked about, right?”
After reading through most of the complaints, it seems that the unanimous experience was that everyone would go to the machine to purchase a donation gift and find that all the items were empty. None could be purchased.
Joseph Lorenzo Johnson, Director of the Light the World giving machines, offered the following insight:
“We’re dumbfounded by it. The donation items aren’t even in the machines themselves. It should be impossible to run out of stock, and yet here we are.”
No decision has been made as far as who the replacement supplier would be.